Warranty
At Aura Jewels your peace of mind matters, that’s why every piece comes with a 7-day warranty
from the date of delivery, so you can place your order
with confidence and no second thoughts.
What’s Covered:
Manufacturing defects
Loose stones or clasps
Breakage caused by craftsmanship
If there’s an issue, contact us within 7 days with your order number and clear photos, and we’ll arrange a repair, replacement, or credit.
Not Covered:
Natural tarnishing of silver
Damage from water, perfume, or chemicals
Accidents, misuse, or third-party repairs
General wear and tear
Need help beyond 7 days?
Message us on WhatsApp, we’re here to help.