Warranty

At Aura Jewels your peace of mind matters, that’s why every piece comes with a 7-day warranty

from the date of delivery, so you can place your order 
with confidence and no second thoughts.

What’s Covered:

Manufacturing defects
Loose stones or clasps
Breakage caused by craftsmanship

If there’s an issue, contact us within 7 days with your order number and clear photos, and we’ll arrange a repair, replacement, or credit.

Not Covered:

Natural tarnishing of silver
Damage from water, perfume, or chemicals
Accidents, misuse, or third-party repairs
General wear and tear

Need help beyond 7 days?
Message us on WhatsApp, we’re here to help.